Additional Services

Website Library

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Has your pet been diagnosed with a condition that you are unfamiliar with? Are you interested in learning more about how a particular drug works? Would you like more information or advice on behaviour, nutrition, or administering medications? We are always here to discuss these topics and more, but sometimes you may want to investigate or explore on your own, which is why we provide a collection of pet health information.

Considering the wide availability of information on the Internet, it can be difficult to differentiate between what’s trustworthy and what’s not. The Pet Health section of our website contains accurate and reliable information on a wide variety of topics. Feel free to search through our articles, educational programs, tips, and videos, and contact us with any questions you might have.

Pharmacy

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For your convenience, we offer both an in-house pharmacy and an online service so we can meet all your pet’s needs. We provide medications, flea and tick control products, and heartworm preventives—all at competitive prices. We’ll also pass along any discounts or rebates from drug manufacturers.

When you order from us, you’ll know that the products you’re purchasing have been stored properly and are approved for use in Canada. And if you have any questions, you can ask your veterinarian.

Feel free to pick up your pet’s prescriptions at our clinic or order refills online.

Pain Management and Control

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We now know that animals experience pain in much the same way as people. We use our knowledge of pain medication and pain relief strategies to prevent and manage pain in pets, both before and after surgery and in the event of an injury or infection. We can also ease pain caused by chronic disease, such as arthritis.

Ask us about our pain management options and plans, which we will tailor to your pet’s medical condition and individual needs. We also offer acupuncture and chiropractic services, which can help control pain in some pets.

Veterinary Specialist Referrals

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Our team of veterinarians and veterinary technicians provides many services at our clinic, ranging from routine to advanced procedures. Although we handle the majority of your pet’s medical and surgical needs in-house, we occasionally refer patients to veterinary specialists or specialty clinics when advanced training or equipment will be beneficial.

Board-certified specialists, such as oncologists, ophthalmologists, and neurologists, have extensive experience and training in a particular area of veterinary medicine or surgery. Specialty clinics and university-affiliated referral centres have specialized equipment to perform procedures that are not routinely performed by general veterinary practitioners.

We make referral decisions because we want to ensure that our patients receive a high standard of care and the best possible outcome. Be assured that when we refer a patient to another hospital, we continue to stay involved with his or her care, consulting with the treating specialist and often providing any needed follow-up care and rehabilitation.

Chemotherapy and Cancer Treatment

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Like us, animals such as dogs, cats, ferrets, and rabbits can get cancer. Fortunately, however, some forms of cancer are curable. In addition, recent advancements in cancer treatment can extend the lives of many dogs and cats. Treatments such as chemotherapy, radiation therapy, and surgery may be used to stop the spread of cancer and remove or destroy cancer cells and tumours.

You can help prevent some forms of cancer by having your pet spayed or neutered at an early age, but most cancers cannot be prevented. This is why early detection is one of our best weapons against this disease.

Regular veterinary visits can help us keep track of what is normal for your pet, as well as detect anything suspicious. However, because we typically only see your dog or cat once or twice a year, we also rely on your knowledge of your pet to catch any potential issues early. Contact us right away if you notice any changes in your pet’s physical appearance or behaviour (such as lumps or bumps, sores that don’t heal, vomiting, diarrhea, or changes in eating habits).

Pet Health Resources

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Has your pet been diagnosed with a condition that you are unfamiliar with? Are you interested in learning more about how a particular drug works? Would you like more information or advice on behavior, nutrition, or administering medications? We are always here to discuss these topics and more, but sometimes you may want to investigate or explore on your own, which is why we provide an extensive collection of pet health information.

Considering the wide availability of information on the Internet, it can be difficult to differentiate between what’s trustworthy and what’s not. The Pet Health section of our website contains accurate, current, and reliable information on a wide variety of topics. Feel free to search through our articles, educational programs, tips, and videos, and contact us with any questions you might have.

Book/Video Library

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Whether you’re looking for more information on selecting the right pet, improving your pet’s behaviour, or helping children through the loss of a pet, you can find answers here. Feel free to browse our collection of books and videos on pet health and pet care issues. You can also watch videos in our client education room. Please ask us if you have any questions or concerns about the information you find.

Grief Counseling

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Losing a pet can be extremely upsetting, sometimes even more so than you might expect. We have such a close bond with our pets, so letting go is never easy and is often filled with pain, sadness, depression—even anger. Our team understands these feelings, as many of us have also lost pets of our own. The emotions we go through are real and nothing to be ashamed of.

Whether your loss is recent or you’ve been grieving for weeks, we are here to help you through this sad transition. We can also help your children understand and cope with their feelings. Please don’t hesitate to contact us.

Behavioral Counseling

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If you’re concerned about or bothered by an aspect of your pet’s behaviour, we can help. Our staff can work with you and your pet to stop or change the behaviour. Many aggressive, fearful, or inappropriate behaviours in dogs and cats can be modified through a combination of desensitization and counter-conditioning. These techniques can have dramatic results when applied properly. In some cases, medication can also help. Contact us for an appointment if you’d like a consult.

Microchip Pet Identification

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Microchipping is a permanent and reliable form of identification commonly used in pets. Too often collars and tags fall off or become scratched, making them hard to read and preventing you from being reunited with your furry friends. In the event your pet becomes lost, a microchip is the best way to ensure your lost pet is returned to you as quickly as possible. The procedure itself only takes a few minutes, but will last a lifetime. Veterinary clinics and animal shelters are equipped with a scanner to read your pet’s personal identification number. With microchip identification your personal information is embedded in a small chip no bigger than a grain of rice. This also ensures no one else can claim your pet.

While we can embed a microchip under your pet’s skin at any time we encourage pet owners to have this done while their pet is under a general anesthesia.

For dog owners, the City of Guelph offers a discounted licensing fee each year to encourage microchipping in pets. This aids the Humane Society in reuniting lost pets with their owners.

Your pet’s safe return could be a phone call away!